Watson Watson @ Campus Discounts

Watson is a question answering computer system capable of answering questions posed in natural language, developed in IBM's DeepQA project by a research team led by principal investigator David Ferrucci. Watson was named after IBM's first CEO and industrialist Thomas J. Watson

In other terms, Watson is a cognitive technology that processes information more like a human than a computer.

On Campus Discounts, Watson is your online companion who is programmed to behave exactly as a friend would while browsing through the site and in some instances even better because he can execute commands that you give him. By default, he is available on a chat interface that opens on the right side of your screen. You can enable or disable him by clicking on the Watson logo on the icons menu that floats to your rightthat is at the bottom of your screen.


IBM Watson Services Overview

Support Center Virtual Assistants

Support Center Virtual Assistants

When you visit our support center, we have virtual assistants who provide audio answers to your questions in 11 different voices of 6 different languages! Select a question in the language of your choice from our drop-down of FAQs and listen to the answer. Use the button to Check out our Watson powered support center now.

Discount Titles

Discount Titles

Everytime a discount is posted and/or edited we send the title over to Watson and get an accurate audio transcription response which we then use to welcome you to the discount post adding zeal beyond the flashy graphics.

Business Pages

Business Pages

Everytime a page is created and/or edited we send the business name and categories if selected over to Watson and get an accurate audio transcription response which we then use to welcome you to the business' page adding zeal beyond the flashy animations.

User Profile

User Profile

Everytime a user registers and/or edits his/her profile we send the first name over to Watson and get an accurate audio transcription response which we then use to welcome you everytime you logged in helping us to better express our gratitude for using Campus Discounts.

Discounts Search

Discounts Search

You can use your microphone on a compatible (modern) browser and audibly ask Watson to find you discounts for any product. Use the dedicated Watson chat interface on bottom right corner. This service is integrated with another Watson service, Alchemy image keyword extraction to get the key meaning spoken statements.

Page Search

Business Search

You can use your microphone on a compatible (modern) browser and audibly ask Watson to find you businesses dealing in a certain industry or product. Use the dedicated Watson chat interface on bottom right corner. This service is integrated with another Watson service, Alchemy image keyword extraction to get the key meaning spoken statements.

Friend Search

Friend Search

You can use your microphone on a compatible (modern) browser and audibly ask Watson to find you users of friends with certain names and in certain campuses. Use the dedicated Watson chat interface on bottom right corner. This service is integrated with another Watson service, Alchemy image keyword extraction to get the key meaning spoken statements.

Support Center Virtual Assistants

Support Center Virtual Assistants

When you visit our support center, we have virtual assistants who you can audibly ask questions and get audible answers in return in 11 different voices of 6 different languages! The audio is accurately transcribed to text and cognitively matched to a question in our FAQs returning the respective answer which is then transcribed back to an audio response. This service is integrated with another Watson service, Text-to-Speech. Use the button to Check out our Watson powered support center now.

So you have found 3 affordable discounts, now decide!

So you have found many affordable discounts, now decide!

Will it be a Galaxy S4, S5, or S6? Perhaps an iPhone 5 or 6? Decisions, decisions. We use IBM Watson's trade-off anayltics to help you decide. Using social data such as comment sentiments, number of likes, number of likes who are your friends, the ratings and reviews of the business who posted the discount, the location visavis your campus location, the number of recommendations and more we send it over to Watson together with other details such as price and savings. Watson instantly computes the aggregate scores and ranks what he believes in the best bet helping you decide quicker. This service is integrated with a bunch of other Watson services, specifically Sentiment Analysis.

Getting the meaning behind phrases...

Alchemy Language is probably our most used service. We use Alchemy's powers to understand the intention and/or meaning behind every sentence. This has the profound effect of allowing users to provide instructions in their natural written or spoken language without forcing them to into rigid, specific predefined sentence construction.


Comment Sentiment Analysis

Comment Sentiment Analysis

Comments to discounts posts and our blog articles are analyzed to provide insights into how users feel towards it. For discounts, this data is used in conjuction with Watson Trade-off Analytics to help users compare discounts and decide the best option.

Reviews Sentiment Analysis

Reviews Sentiment Analysis

Business pages and third party apps reviews are analyzed for the sentiments which helps us to find poor performing pages or apps and monitor them for possible abuse or spam.

Slack Command

Slack Command

Slack users can find discounts for products nearby from within Slack allowing them to easily share the results with team members within a channel. The Slack command to use it '/discounts' followed by a phrase. More on our Slack integration is found here

Slack Messages

Slack Messages

Business pages and app developers receive messages via Slack which we first analyze so as to know where and how to present it to the messaged team eg Critical Support Alert, Positive Feedback, Job Seeker.

Understanding Audio Commands

Understanding Audio Commands

Once audio commands have been transcribed into text, we send it to the Alchemy Language service for keyword extraction. Use the dedicated Watson chat interface on bottom right corner to issue audio commands. This service is integrated with Watson Speech-to-Text to get the text from audio.

Discounts Search

Discounts Search

You can type and ask Watson to find you discounts for any product. Use the dedicated Watson chat interface on bottom right corner.

Business Search

Business Search

You can type a command to ask Watson to find you businesses dealing in a certain industry or product. Use the dedicated Watson chat interface on bottom right corner.

Friend Search

Friend Search

You can type a command to ask Watson to find you users of friends with certain names and in certain campuses. Use the dedicated Watson chat interface on bottom right corner.

Webcam Discounts Search

Webcam Discounts Search

You can use your webcam on a compatible (modern) browser and take a screenshot of a product you want. We will send the screenshot over to Watson who'll make sense of it and give us the keywords describing the content in it. We use these keywords to find you discounts nearby! Use the dedicated Watson chat interface on bottom right corner.

Image Upload Search

Image Upload Search

You can use directly upload an image from your computer of phone of a product you want. We will send the image over to Watson who'll make sense of it and give us the keywords describing the content in it. We use these keywords to find you discounts nearby! Use the dedicated Watson chat interface on bottom right corner.

Frequently Asked Questions (FAQs) Transcription

Frequently Asked Questions (FAQs) Transcription

We have a very talented team - very talented - but even they don't possess mastery of several languages. Thankfully, Watson does! We use language translation to write down FAQs in English and use the Watson API to have them translated to several different languages thus enabling us to provide support services to a wider audience in their native languages. See it in action on our multilingual support center.

User Feedback Transcription User Feedback Transcription

User Feedback Transcription

Campus Discounts, as a global social network, faciliates feedback gathering from several different places in several different languages. We use Watson to automaically detect the language in question and transcribe it to our preferred English language if need be. If a response is required, we transcribe it back into the user's language and send.

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